Well, having criticised the NHS in my last post, I must now praise it.
I spent the weekend with sore tonsils and earache, so dialled our local surgery on Monday morning expecting to have to sit on the phone for half an hour in a queue, as is usually the case. But I got through straight away, was told to take an emergency appointment, saw the doctor quickly and was back home with antibiotics and advice before coffee time.
So it is true, then, that using our national health service can be straightforward, customer-oriented and efficient. And virtually free (prescription charges are now £8.05, for the record, about the same as the co-payment we used to have to make in America for a medical appointment even though the costs were insured).
Isn't it marvellous?
10 months ago